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AeronFly treats the security of your payment and personal data as a non-negotiable priority. Every transaction on the platform passes through an encrypted, PCI DSS-compliant payment gateway, and your financial details are never stored once a transaction is complete. Understanding how these protections work — and what to watch for — helps you book with complete confidence.

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Security Features

SSL/TLS Encryption

Every transaction is encrypted in transit using advanced SSL/TLS technology. Your credit or debit card details cannot be intercepted or read by unauthorized parties during transmission.

PCI DSS Compliant

AeronFly’s payment partners comply with the Payment Card Industry Data Security Standard (PCI DSS) — the highest industry benchmark for protecting cardholder data at every stage of processing.

No Data Storage

AeronFly does not store your payment details on its servers after a transaction is completed. Your card numbers and financial information are used solely to process the payment and are never retained.

Fraud Detection

Automated systems continuously monitor all transactions for unusual or suspicious activity. If anything looks out of place, the AeronFly team may contact you directly to verify the transaction before processing it.

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How to Pay Safely

Follow these practices every time you make a payment to keep your financial information secure.
1

Use the Official Website Only

Always make payments through www.aeronfly.com. Avoid clicking payment links sent through unofficial channels or third-party redirect pages.
2

Never Share Card Details Over Email or Phone

AeronFly will never ask you for your card number, CVV, expiry date, or account password via email, phone call, or WhatsApp. Any such request is not from AeronFly — treat it as fraudulent.
3

Use a Secure Network

Avoid making payments over public or shared Wi-Fi networks. Use a trusted private connection or your mobile data to ensure no one else can monitor your session.
4

Protect Your Account Credentials

Choose a strong, unique password for your AeronFly account and never share your login details with anyone. AeronFly staff will never ask for your password.
AeronFly will never ask for your card details, CVV, OTP, or account password via email or phone. If you receive any communication requesting this information and claiming to be from AeronFly, do not respond and report it immediately.

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What to Do If You Suspect Fraud

If you notice unauthorized activity on your account or suspect your payment information has been compromised, act quickly using the steps below.
Reach out to the AeronFly support team as soon as possible so the team can secure your account, investigate the activity, and assist with any disputed transactions.
Notify your bank or card provider immediately. Ask them to block the compromised card, reverse any unauthorized charges, and issue a replacement card. Most banks have a 24/7 fraud helpline for urgent cases.
File a formal cybercrime complaint with the Indian government’s dedicated portal or helpline:
  • Website: cybercrime.gov.in
  • Helpline: Dial 1930 (National Cybercrime Reporting Helpline)
Reporting promptly helps authorities track fraud patterns and may support your recovery claim.

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Contact Support

Email Support

letsconnect@aeronfly.com — for account queries, fraud reports, and dispute resolution.

Phone Support

+91 73780 73781 — Monday to Friday, 10:00 AM – 6:00 PM IST.