> ## Documentation Index
> Fetch the complete documentation index at: https://developers.aeronfly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AeronFly Terms and Conditions – Effective August 2025

> Legally binding terms governing your use of AeronFly services, bookings, and payments — effective August 13, 2025, under Indian law.

These Terms and Conditions form the complete and legally binding agreement between you and **AeronFly International Private Limited** whenever you book a package, use our website, or avail any of our services. Please read every section carefully before proceeding with a booking, as your continued use of AeronFly's platform constitutes your full acceptance of these terms.

<Note>
  By booking with AeronFly, you agree to these Terms and Conditions as a legally valid acceptance under the **Information Technology Act, 2000**. If you do not agree, please refrain from using our services.
</Note>

**Last Updated:** August 13, 2025

<AccordionGroup>
  <Accordion title="1. Introduction">
    These Terms and Conditions ("Terms") form a legally binding agreement between **AeronFly International Private Limited** ("AeronFly," "we," "us," or "our") and the customer ("you," "your," "user"). By booking a package, using our website, or availing our services, you agree to be bound by these Terms, which are governed by the **Indian Contract Act, 1872**, the **Consumer Protection Act, 2019**, the **Information Technology Act, 2000**, and other applicable Indian laws.
  </Accordion>

  <Accordion title="2. Scope of Services">
    AeronFly acts as a facilitator between customers and third-party service providers such as airlines, hotels, transport operators, and activity organizers. We arrange bookings and provide customer support but do not control the direct performance of third-party services. All bookings are subject to availability, vendor policies, and applicable travel regulations.
  </Accordion>

  <Accordion title="3. Mutual Obligations">
    Both AeronFly and the customer agree to act in good faith, provide accurate information, and cooperate in resolving issues. Customers confirm that they are legally competent to enter into contracts under Indian law.
  </Accordion>

  <Accordion title="4. Booking & Payments">
    * A booking is valid only after receipt of the specified advance payment.
    * The balance payment must be cleared at least **15 days before departure** (or as specified in the booking confirmation).
    * Failure to make timely payments may result in cancellation, with applicable charges.
    * Booking confirmations will be sent within **48 working hours** of payment, and you must check all details carefully and notify AeronFly of any errors within **24 hours**.
  </Accordion>

  <Accordion title="5. Pricing, Inclusions & Exclusions">
    * All prices are in **Indian Rupees (INR)** and inclusive of applicable GST, unless otherwise mentioned.
    * Services clearly listed as "included" in the itinerary or invoice are part of the package. Any unlisted service will be chargeable separately.
    * Prices may change due to government tax revisions, vendor price updates, currency fluctuations, or unforeseen circumstances.
  </Accordion>

  <Accordion title="6. Cancellations & Refunds">
    * All cancellation requests must be made in writing to [letsconnect@aeronfly.com](mailto:letsconnect@aeronfly.com).
    * Refunds, if applicable, will be processed within **30 working days** of vendor confirmation, after deducting applicable charges.
    * **Visa fees, travel insurance, and service charges are non-refundable.**
    * AeronFly will not be liable for losses due to visa rejection, medical issues, travel bans, or force majeure events.
  </Accordion>

  <Accordion title="7. Travel Documents & Visa">
    Customers are solely responsible for ensuring valid passports, visas, insurance, and other mandatory travel documents. AeronFly provides visa assistance but approval lies solely with embassies/consulates.
  </Accordion>

  <Accordion title="8. Health, Safety & Insurance">
    Customers must disclose any medical condition that may impact travel. AeronFly strongly recommends comprehensive travel insurance covering medical emergencies, cancellations, and baggage loss. If declined, AeronFly bears no responsibility for related risks.
  </Accordion>

  <Accordion title="9. Code of Conduct">
    Customers are expected to follow laws, respect local customs, and adhere to vendor rules. Misconduct (abuse, illegal activity, property damage, intoxication, etc.) may lead to termination of services without refund.
  </Accordion>

  <Accordion title="10. Vendor Responsibility">
    Since AeronFly acts only as an intermediary, all services are provided under vendor terms. AeronFly is not liable for service delays, overbooking, changes, or cancellations by vendors but will assist in coordination for resolution.
  </Accordion>

  <Accordion title="11. Force Majeure">
    Neither AeronFly nor the customer will be held liable for delays or cancellations caused by events beyond reasonable control, including natural disasters, strikes, pandemics, government restrictions, or airline failures.
  </Accordion>

  <Accordion title="12. Limitation of Liability">
    AeronFly's liability is strictly limited to the amount received for the specific booking in dispute. We are not responsible for indirect or consequential losses (e.g., missed connections, loss of enjoyment), except in cases of proven gross negligence.
  </Accordion>

  <Accordion title="13. Communication">
    For official purposes, only email communication to [letsconnect@aeronfly.com](mailto:letsconnect@aeronfly.com) will be valid for booking changes, cancellations, or complaints. Phone calls or WhatsApp messages will not be treated as official unless confirmed in writing by AeronFly.
  </Accordion>

  <Accordion title="14. Governing Law & Jurisdiction">
    These Terms are governed by the laws of India. Any dispute shall fall under the exclusive jurisdiction of the courts in **Pali, Rajasthan**, subject to your rights under the Consumer Protection Act, 2019.
  </Accordion>

  <Accordion title="15. Digital Acceptance">
    By proceeding with a booking, making a payment, or using our services, you acknowledge that you have read, understood, and agreed to these Terms. This acceptance is valid under the **Information Technology Act, 2000**.
  </Accordion>

  <Accordion title="16. Contact Information">
    If you have any questions or concerns about these Terms and Conditions, please contact us at:

    * **Email:** [letsconnect@aeronfly.com](mailto:letsconnect@aeronfly.com)
    * **Phone:** +91 73780 73781
    * **Address:** 306, Surya Icon, Naranpura, Ahmedabad, Gujarat-380013

    <Info>
      Your privacy is important to us. We are committed to keeping your personal data safe and secure in accordance with Indian data protection laws.
    </Info>
  </Accordion>
</AccordionGroup>